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Non-Financial Risk Advisor, Santander Consumer Bank

Do you believe that good business decisions should consider operational risk impact? Do you have experience within IT management and are you interested in mitigating operational risk?

Santander Consumer Bank operates in very competitive and innovative and fast changing markets. We want to deliver on customer and partners expectations, and we want to remain a responsible bank that contributes to ensure a sustainable future for everyone. We think that key success factors to achieve this is to treat our customers and partners fairly by providing them with stabile services, while staying compliant with legislation.

As NFR Advisor you will, together with the NFR Advisory team, be responsible for the monitoring, cooperation and support of the functional areas of the bank, for all NFR related activities. We believe that operational risk is everyone’s business and that risk should be assessed in every business decision. In order to succeed in with the operational risk management we need to have a close cooperation and good relations with the functional areas of the bank, but also have close cooperation with the other teams in second line of defense (NFR support team, Cyber & Technology Risk Control team and Compliance).

Your daily tasks will include:

• Quality assurance on all input to all non-financial risk instruments (operational risk indicators, operational risk events, internal controls, scenario analysis, risk statements and more) from the functional areas.
• Follow-up on mitigation activities carried out in the bank
• Monitoring that risk levels and business processes are consistent with the risk appetite and with external requirements
• Contribution to the development and management of the operational risk coordinator network

• Contribute to preparation of training material and carry out the training

• Lead or participate in the development and implementation of non-financial risk initiatives

• Facilitate workshops and risk review meetings with 1LoD

You are proactive and solution oriented, strong relationship builder that are passionate about risk management and want to strengthen the bank’s risk culture by promoting a forward-looking management of non-financial risk. You have a strong understanding of a bank’s business and the importance of risk management in order to achieve business goals and ambitions.

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Do you want a seat at the table as a Senior auditor in our Non-Financial Risk Audit team? We have great hope and plans for the future and we want you to join us in building our Internal Audit team!

Santander is developing and growing. We are one of the biggest and most exciting financial institutions in Europe and as a company, we embrace the agility to innovate. We believe in sustainability, team- based ways of working and in accepting and valuing differences between people- so do you. You need to be willing to learn, self-sufficient and flexible – so are we.

Since work is a huge part of your life, we want it to be interesting and fun. That is why we keep up with the latest technologies, tools, and tricks of the trade and everyone has a seat at the table.

The Internal Audit function in Santander provides independent assurance on the quality and effectiveness of internal control, risk management and governance, helping to protect the company´s value, solvency and reputation. We are looking for an internal auditor to be part of the Non-Financial risk team of the Internal Audit Department in Santander Nordics.

Areas of responsibility

• Responsible for conducting Internal Audit’s audit activities within Santander Consumer Bank AS’s Non-Financial Risk (mainly operational risk, legal risk, compliance risk, regulatory risk and conduct risk) with special focus on Anti Money Laundering (AML/CTF)
• Responsible for participating in the audit planning and risk rating processes, prepare all audit work paper sections, complete audits on time and according to department requirements. In addition, discuss audit findings with the auditee and prepare audit reports.
• Maintain high quality standards, in conformance with the International Standards for the Professional Practice of Internal Auditing of the Institute of Internal Auditors and following the Santander Corporate Methodology.
• Preparation of conclusions, reporting to managers and communication to other areas with the aim to improve organisation´s assurance by recommending changes in governance, in the internal control structure, and in operating processes, identifying root causes.
• Participate in the annual training program.
• Follow-up and monitoring of recommendations.
• Stay up to date regarding regulatory and organizational changes and relevant aspects affecting the audits.
• Participate in non-financial risk audits across business units within the organization (travelling may be required).

What you will need to be successful

Education

• Preferred Master´s Degree in Law, Accounting, Finance, Business Administration or related field. Bachelor´s degree required.
• Any certification on CIA, CISA, CRMA or CFSA will be a plus.

Knowledge

• Comprehensive working knowledge of auditing, assurance and risk management, with focus on consumer protection and regulatory compliance requirements within financial sector institutions in the Nordic region.
• Knowledge or sound understanding of AML/CTF regulation and COSO frameworks is a plus.
• Understanding of Sarbanes-Oxley related requirements is a plus.
• Working knowledge of personal computers, including spreadsheet, word processing, and audit software applications.

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Kundeserviceafdelingen, Santander Consumer Bank

Santander Consumer Bank er en del af Europas største finanskoncern og er i gang med en rivende udvikling på det danske marked. Vi tilbyder en stilling i et spændende og udfordrende miljø med gode og dygtige kolleger. Der er tale om et job, der giver dig god mulighed for faglig og personlig udvikling i en dynamisk virksomhed.

Jobbet

Som vikar/Front Line Assosciate vil du være ansvarlig for servicering af vores eksisterende kunder.

Dine opgaver bliver blandt andet:

• Telefonisk kundekommunikation
• Salg på eksisterende kunder indbound og outbound
• Fastholdelse af eksisterende kunder
• Skriftlige henvendelser via e-mails og breve
• Telefonisk kontakt med vores samarbejdspartnere

Dine kvalifikationer

Faglige:

• Erfaring fra et callcenter eller telefonsalg
• Gode kommunikationsevner, både skriftligt og mundtligt dansk
• Kan læse engelsk
• Har kendskab til MS Office produkter

Personlige:

• Brænder for telefonisk kundekommunikation
• Brænder for at sælge
• Er komfortabelt med at stille spørgsmål til kundens private forhold og økonomi
• Er forandringsvillig og spotter muligheder for forenkling af egne opgaver
• Trives med at blive målt på performance og er resultatorienteret
• Besidder et stort personligt drive og drives af klare mål
• Er en god teamplayer
• Ser enhver kundekontakt som en mulighed og formår at sætte sig ind i kundens situation

Hvad tilbyder vi?

Vi tilbyder et spændende job i en stor og voksende finansvirksomhed med ordnede arbejdsforhold, hvor din indsats har stor betydning for virksomhedens resultat. Ydermere tilbydes du pensionsordning, sundhedssikring, tandlægeforsikring og et godt introduktionsforløb. Dette er en vikar stilling på 6 måneder med udløb den 30. november 2021.

Er du interesseret?

Har du den rette profil, vilje og entusiasme, bedes du sende din ansøgning og cv via linket.

Du er velkommen til at kontakte Team Leader Wasif Mustafa på tlf. 5240 8145, hvis du har spørgsmål til stillingen.

Jobbet som vikar i kundeservice ønskes besat hurtigst muligt, så vi opfordrer derfor til, at du sender din ansøgning snarest muligt og senest den 13. august 2021. Alle ansøgninger behandles fortroligt.

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Data Analyst

Do you want to shape the future of banking?

We are looking for a Data Analyst

The financial industry is changing fast and in Santander we embrace innovation and enjoy the opportunities that new technology yields. Technology is in the core of what we do, and we know that business operates best when IT is at its best. That is why we seek a new Data Analyst to be a part of our data driven journey.

We are looking for a person, preferably with a higher degree in Economics or Computer Science & Information Technology and previous experience from data & analytics. If you enjoy creating new improved solutions with the rest of our business, believe in team efforts, have the ability to explain complex technology in an understandable way we would like to hear from you.

Area of Responsibility

Data is increasingly seen as a corporate asset that can be used to make more-informed business decisions, improve marketing campaigns, optimize business operations and reduce costs, all with the goal of increasing revenue and profits.

We recently started our journey towards a new, more efficient data management platform, which will help us to move toward an Open Banking and helping business to make right decisions at a right time. We are investing in best of breed technology with a cloud first strategy. We are building a platform to support a broad range of data management use-cases, from application integration, data warehousing to continuous intelligence. You will get an opportunity to play an important role in designing and implementing this new platform and forming the future of Data Management department.

As the Data Analyst you will spearhead the data driven culture in Santander, linking business requirements to new solutions for collecting, storing and analyzing data to support a broad range of use cases.

You will work closely with business and as part of teams within the distributed data & analytics organization to leverage data to gain key insight and creating new data products. You will drive the development of new solutions, using your analytical skills to understand business requirements and translating this into a technical solution together with data architects and data engineers.

Some key tasks:

• Analyze data and business processes to identify improvements or support reporting and decision making

• Gathering, analyzing business requirements, and translating this into a solution that can be implemented

• Develop reports and dashboards to enable self-service for common queries

• Work with data owners and data governance specialists to promote and ensure efficient data management practices

• Effective collaboration and communication with key business stakeholders to ensure successful adaptation, testing and utilization of our data

• Manage backlog and drive the development in our development teams

• Training and communication to relevant stakeholders to continuously improve the self-service and efficiency of the distributed data & analytics organization

Qualifications:

• Economics or Computer Science & Information Technology education (may be substituted by relevant experience)

• 2-5 years of direct experience with data warehousing, business intelligence or analytics

• Strong ability to analyze data and business process with an eye for detail.

• Experience with supporting and working in cross-functional teams in a dynamic business environment.

• High proficiency with analyzing and refining requirements and test specifications.

• Experience working with popular data discovery, analytics, and BI software tools like [SAS, Power BI and others]

• High proficiency with popular database technologies and programming languages including [SQL, PL/SQL/ NoSQL]

• Good understanding of modern data architecture and platforms

As a person, you should be engaged, proactive, self-driven, service and result orientated. You are a collaborative team player with a positive attitude, and strong analytical and problem-solving skills.

If you thrive in a dynamic and changing environment and are curious and willing to learn, you are exactly the person we are looking for.

It is a requirement to have residence and work permit in one of the Nordic countries.

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Data Engineer

Do you want to shape the future of banking?

We are looking for a Data Engineer

The financial industry is changing fast and in Santander we embrace innovation and enjoy the opportunities that new technology yields. Technology is in the core of what we do, and we know that business operates best when IT is at its best. That is why we seek a new Data Engineer to be a part of our data driven journey.

We are looking for a person, preferably with a higher degree Computer Science & Information Technology and previous experience with data integration. If you enjoy creating new improved solutions with the rest of our business, believe in team efforts, have the ability and passion for developing optimized data pipelines we would like to hear from you.

Area of Responsibility

Data is increasingly seen as a corporate asset that can be used to make more-informed business decisions, improve marketing campaigns, optimize business operations and reduce costs, all with the goal of increasing revenue and profits.

We recently started our journey towards a new, more efficient data management platform, which will help us to move toward an Open Banking and helping business to make right decisions at a right time. We are investing in best of breed technology with a cloud first strategy. We are building a platform to support a broad range of data management use-cases, from application integration, data warehousing to continuous intelligence. You will get an opportunity to play an important role in designing and implementing this new platform and forming the future of Data Management department.

As the Data Engineer, you will be driving the continuous development of Santander’s data & analytics platform as well as defining and managing best practices for data integration.

You will work closely with other IT and business teams to operationalize new data & analytics initiatives, as well as ensuring that data management best practices are followed in the cross-functional integration teams. You will also function as a tech lead for external development resources.

Some key tasks:

• Design and development of efficient data pipelines

• Define and manage standards and best practices for data integration and the integration platform

• Oversee technical delivery from external development teams

• Utilize innovative and modern tools and techniques to automate repeatable data integration tasks

• Work to continuously improve and optimize our data platform and data pipelines

• Test and learn emerging technology for data management, storage and analytics

• Participate in ensuring compliance and governance in our data provisioning

• Collaboration and training of relevant parties within the data & analytics organization

Qualifications:

• Computer Science & Information Technology education (may be substituted by relevant experience)

• Years of direct experience with data warehousing and data integration

• Strong ability to design, build and manage data pipelines for data structures encompassing data transformation, data models, schemas, metadata and workload management. T

• High proficiency with popular database technologies and programming languages including [SQL, PL/SQL/ NoSQL]

• Ability to regularly learn and adopt new technology

• Basic understanding of Master Data Management

• Strong understanding of traditional integration technologies ETL/ELT, data replication/CDC, message-oriented data movement / API

• Basic understanding of data virtualization

• Basic experience with Python or other programming languages

• Experience in working with following technologies such as Azure Service Bus/Event Hub, Informatica ICS, is a plus but not compulsory

• Experience with cloud data platforms is a plus but not compulsory

• Experience with NoSQL is a plus but not compulsory

As a person, you should be engaged, proactive, self-driven, service and result orientated. You are a collaborative team player with a positive attitude, and strong analytical and problem-solving skills.

If you thrive in a dynamic and changing environment and are curious and willing to learn, you are exactly the person we are looking for.

It is a requirement to have residence and work permit in one of the Nordic countries.

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DataOps Engineer

Do you want to shape the future of banking?

We are looking for a DataOps Engineer

The financial industry is changing fast and in Santander we embrace innovation and enjoy the opportunities that new technology yields. Technology is in the core of what we do, and we know that business operates best when IT is at its best. That is why we seek a new DataOps Engineer to be a part of our data driven journey.

We are looking for a person, preferably with a higher degree Computer Science & Information Technology and previous experience with data integration. If you enjoy creating new improved solutions with the rest of our business, believe in team efforts, have experience with modern data platforms and agile development we would like to hear from you.

Area of Responsibility

Data is increasingly seen as a corporate asset that can be used to make more-informed business decisions, improve marketing campaigns, optimize business operations and reduce costs, all with the goal of increasing revenue and profits.

We recently started our journey towards a new, more efficient data management platform, which will help us to move toward an Open Banking and helping business to make right decisions at a right time. We are investing in best of breed technology with a cloud first strategy. We are building a platform to support a broad range of data management use-cases, from application integration, data warehousing to continuous intelligence. You will get an opportunity to play an important role in designing and implementing this new platform and forming the future of Data Management department.

As the DataOps Engineer, you will be responsible for Santander’s data platform, continuously working to improve our environment and processes to ensure efficient development and maintenance with a high degree of quality.

You will work closely with other IT and business teams to enable efficient adaptation of our data platform, providing the necessary tools and skills to ensure an efficient development lifecycle. You enjoy learning new technology, following new updates and trends with the aim of ensuring that we utilize our technology in the optimal manner. Providing our data & analytics teams with the necessary skills, best-practices and processes when building new data products.

Some key tasks:

• Design and set-up of our Hybrid Cloud Data Platform

• Define and maintain efficient monitoring of our data platform and work to continuously improve the reliability, performance and efficient usage of the platform

• Work to continuously improve the development lifecycle and administrate the process for deployment and promotion of code and reports

• Provide guidance and design support to the development teams with standards and best practices and development of complex solutions

• Utilize innovative and modern tools and techniques to automate repeatable tasks

• Test and learn emerging technology for data management, storage and analytics

• Training relevant stakeholders in the usage of the data platform and processes

• Participate in ensuring compliance and governance for our data platform and processes

Qualifications:

• Computer Science & Information Technology education (may be substituted by relevant experience)

• Years of direct experience with data warehousing and data integration

• Strong understanding of infrastructure and technologies required to support a modern data platform

• Experience with agile methodologies and capable of applying DevOps and increasingly DataOps principles to data pipelines to improve the communication, integration, reuse and automation of data flows

• High proficiency with popular database technologies and programming languages including [SQL, PL/SQL/ NoSQL]

• Strong understanding of traditional integration technologies ETL/ELT, data replication/CDC, message-oriented data movement / API

• Strong Ability to regularly learn and adopt new technology

• Basic experience with Python or other programming languages

• Experience in working with technologies, Informatica ICS, Azure and Denodo is a plus bot not compulsory

As a person, you should be engaged, proactive, self-driven, service and result orientated. You are a collaborative team player with a positive attitude, and strong analytical and problem-solving skills.

If you thrive in a dynamic and changing environment and are curious and willing to learn, you are exactly the person we are looking for.

It is a requirement to have residence and work permit in one of the Nordic countries.

Läs mer och ansök